From Server Room to Full-Service MSP
NexGen IT was founded by Daniel Reyes, a systems engineer who spent eight years managing enterprise infrastructure for a regional hospital system. He kept running into the same frustration: small businesses around him were getting terrible IT support, paying too much for break-fix work, and losing days of productivity to preventable problems.
Daniel left corporate IT in 2014 and started NexGen with two laptops and a commitment to doing things differently. The core idea was simple: apply enterprise-grade monitoring and processes to small business budgets. Proactive, not reactive.
We've grown from a solo operation to a team of eleven certified technicians and engineers, supporting over 200 businesses across the metro area. The approach hasn't changed. We monitor constantly, respond fast, and treat every client's network like it's the only one we manage.
