Get in Touch

Reach Out

Starting therapy begins with a single message. Fill out the form below, and Dr. Chen will follow up within one business day to schedule your free 15-minute consultation.

If you are in crisis or in immediate danger, please do not use this form. Call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room. The Crisis Text Line is also available: text HOME to 741741. This contact form is not monitored in real time and is not appropriate for urgent situations.

Contact Information

Phone

(555) 391-6047
Leave a voicemail and Dr. Chen will return your call within one business day.

Email

hello@stillwatercounseling.com
For non-urgent inquiries only. Not a secure channel for clinical information.

Office Address

2841 SE Hawthorne Blvd, Suite 204
Portland, OR 97214

Telehealth

Available to all clients in Oregon. Secure video link sent before each session.

Office Hours

Monday 9:00am – 7:00pm
Tuesday 9:00am – 7:00pm
Wednesday 9:00am – 7:00pm
Thursday 9:00am – 7:00pm
Friday 9:00am – 5:00pm
Saturday Closed
Sunday Closed

Accessibility

The office building has a wheelchair-accessible entrance and elevator. Street parking is available nearby. If you have specific accessibility needs, please mention them in your intake form and we'll do everything we can to accommodate you.

New Client Inquiry

Please take a few minutes to fill this out. It helps Dr. Chen come to your consultation already knowing a bit about what you're looking for.

For scheduling only. Not a secure channel for clinical information.

Your information is kept confidential and will only be used to respond to your inquiry. It will never be shared with third parties without your explicit consent.

2841 SE Hawthorne Blvd, Suite 204

Portland, OR 97214  |  Buckman neighborhood

Questions about getting started

Things people often wonder about before filling out this form.

Dr. Chen responds to all new client inquiries within one business day, typically within a few hours during working hours. If you reach out on a Friday afternoon or over the weekend, you'll hear back by Monday. She reviews all intake forms personally and will follow up to schedule your free 15-minute consultation call.

The required fields are marked with an asterisk — those are genuinely necessary to respond to you. Everything else is optional and helps Dr. Chen prepare for the consultation call. If you'd rather skip the form entirely and just call, that's completely fine too: (555) 391-6047. You can leave a voicemail if she's in session.

Yes, completely. The 15-minute consultation call is free and comes with no commitment. It's an informal conversation — you share what's bringing you in, Dr. Chen shares a bit about her approach, and you both get a sense of whether it's a good fit. If it is, you can schedule your first appointment. If it's not, she'll do her best to suggest other resources that might be a better match.

Completely normal, and worth saying out loud: reaching out to a therapist for the first time takes real courage, especially if you've never done it before or if a previous experience wasn't great. It's okay if this form took you several weeks to finally fill out. You're here now, and that matters. Dr. Chen will take it from here.

That's a completely legitimate outcome. The consultation is a no-commitment conversation. If after talking with Dr. Chen you decide it's not the right time, or you'd prefer a different kind of support, there's no pressure. Dr. Chen may be able to point you toward other resources — support groups, community mental health services, or other therapists — depending on what you're looking for.

If you need support right now

Stillwater Counseling is not a crisis service. If you or someone you know needs immediate help, please use one of the resources below.

988 Lifeline

Call or text 988 for the Suicide & Crisis Lifeline. Available 24/7.

988

Crisis Text Line

Text HOME to 741741. Free, confidential, 24/7 crisis support by text.

741741

Emergency Services

Call 911 or go to your nearest emergency room for immediate danger.

911